BuyerQuest Strategic Brief Series:   

Defining Customer Value 


In the first part of our four-part series, we explored the history of corporate procurement technology and the need to apply B2C best practices to B2B procurement. 

With this changing paradigm in best practices comes new ways to measure the impact that this B2C mindset can have on your corporate purchasing processes. 

In Part 2:  Defining Customer Value we explore the metrics that truly matter when building your business case for P2P technology. 

 

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Enjoy this 2nd brief and let us know what you think!